Store Policy
DockPods Store Policy
- Product Quality Assurance: At DockPods, we are committed to providing premium-quality copy pods and original brand-new laptops, smartphones, and tablets, each tested for optimal performance and reliability.
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Refund Policy:
- Refunds are only available for original brand-new laptops, smartphones, and tablets, and must be requested within 7 days after product delivery.
- No refunds are provided for best-quality copy pods.
- Shipping Information: Orders are processed within 1-3 business days, with delivery times typically ranging from 5-12 business days. Please note that we are not responsible for delays caused by carriers or customs.
- Reshipment Policy: For best-quality copy pods, reshipments are only offered in cases where the package was not received or arrived severely damaged. However, our experienced packaging team ensures that damage is highly unlikely.
- Order Cancellations: Cancellations can be made within 12 hours of purchase. After this period, orders cannot be modified or canceled.
- Customer Support: For any inquiries or issues, please contact us at dockstockx.com.
By placing an order, you acknowledge and accept these terms and conditions. Thank you for choosing DockPods.